:root{--ink-950:#07100c;--ink-900:#0b1511;--forest-850:#10201a;--forest-800:#14271f;--forest-700:#1a3328;--gold-600-p:#b89218;--gold-500-p:#d4aa24;--gold-300-p:#e8cc72;--emerald-500:#2fb276;--blue-500:#4ea3e3;--amber-500:#e3a43b;--coral-500:#e56a61;--sand-100:#f2efe6;--slate-300:#b5c0ba;--slate-500:#77847e;--surface-canvas:var(--ink-900);--surface-sidebar:var(--ink-950);--surface-card:var(--forest-850);--surface-elevated:var(--forest-800);--surface-hover:var(--forest-700);--text-primary:var(--sand-100);--text-secondary:var(--slate-300);--text-tertiary:var(--slate-500);--text-inverse:#071009;--border-subtle:rgba(242,239,230,0.08);--border-strong:rgba(242,239,230,0.16);--focus-ring:var(--gold-500-p);--accent-primary:var(--gold-500-p);--accent-primary-hover:var(--gold-600-p);--accent-soft:rgba(212,170,36,0.16);--action:#0f5132;--action-hover:#12633d;--status-success:var(--emerald-500);--status-info:var(--blue-500);--status-warning:var(--amber-500);--status-critical:var(--coral-500);--shadow-overlay:0 18px 50px rgba(0,0,0,0.5);--shadow-raised:0 6px 20px rgba(0,0,0,0.28);--night-900:var(--surface-canvas);--night-700:var(--surface-card);--night-600:var(--surface-hover);--oasis-700:var(--action);--oasis-500:#1b7a4e;--oasis-100:#dff2e8;--dune-500:#d9c49a;--gold-500:var(--accent-primary);--gold-300:var(--gold-300-p);--text:var(--text-primary);--text-muted:var(--text-secondary);--alert:var(--status-critical);--amber:var(--status-warning);--info:var(--status-info);--border:var(--border-subtle);--sidebar-w:264px;--sidebar-rail-w:80px;--radius-card:14px;--radius-control:10px;--radius-modal:18px}:root[data-theme=light]{--surface-canvas:#f4f2ea;--surface-sidebar:#ffffff;--surface-card:#ffffff;--surface-elevated:#fbf9f3;--surface-hover:#eef0e9;--text-primary:#14201a;--text-secondary:#4b5852;--text-tertiary:#77847e;--text-inverse:#ffffff;--border-subtle:rgba(20,32,26,0.1);--border-strong:rgba(20,32,26,0.2);--accent-primary:#a9821a;--accent-primary-hover:#8f6d13;--accent-soft:rgba(169,130,26,0.14);--gold-300:#8f6d13;--action:#0f5132;--action-hover:#0c4127;--oasis-500:#1b7a4e;--status-success:#1f8f5b;--status-info:#2f7fc0;--status-warning:#b9791d;--status-critical:#c14a41;--shadow-overlay:0 18px 50px rgba(20,32,26,0.22);--shadow-raised:0 6px 20px rgba(20,32,26,0.12)}*{box-sizing:border-box;margin:0;padding:0}body,html{background:var(--surface-canvas);color:var(--text-primary);font-family:Inter,-apple-system,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px;line-height:1.5;font-feature-settings:"cv05","ss01";-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}::selection{background:var(--accent-soft)}:where(a,button,input,select,textarea,[tabindex]):focus-visible{outline:2px solid var(--focus-ring);outline-offset:2px;border-radius:6px}.shell{display:flex;min-height:100vh}.sidebar{width:var(--sidebar-w);flex-shrink:0;background:var(--surface-sidebar);-webkit-border-end:1px solid var(--border-subtle);border-inline-end:1px solid var(--border-subtle);display:flex;flex-direction:column;position:-webkit-sticky;position:sticky;top:0;height:100vh;overflow:hidden;transition:width .18s ease}.sidebar.rail{width:var(--sidebar-rail-w)}.sidebar-head{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:18px 16px 12px}.logo{font-size:19px;font-weight:800;letter-spacing:.4px;white-space:nowrap}.logo b{color:var(--accent-primary)}.logo .kicker{display:block;font-size:10px;font-weight:700;letter-spacing:1.4px;text-transform:uppercase;color:var(--text-tertiary);margin-top:2px}.sidebar.rail .logo .kicker{display:none}.rail-toggle{flex-shrink:0;width:30px;height:30px;display:grid;place-items:center;border-radius:8px;border:1px solid var(--border-subtle);background:transparent;color:var(--text-secondary);cursor:pointer}.rail-toggle:hover{background:var(--surface-hover);color:var(--text-primary)}.nav-scroll{flex:1 1;overflow-y:auto;padding:4px 12px 12px}.nav-scroll::-webkit-scrollbar{width:8px}.nav-scroll::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:8px}.nav-group{margin-top:14px}.nav-group:first-child{margin-top:2px}.nav-group-label{font-size:10.5px;font-weight:700;letter-spacing:.9px;text-transform:uppercase;color:var(--text-tertiary);padding:4px 12px 6px;white-space:nowrap}.sidebar.rail .nav-group-label{text-align:center;padding:8px 0 4px;letter-spacing:0;border-top:1px solid var(--border-subtle);margin-top:6px}.sidebar.rail .nav-group:first-child .nav-group-label{border-top:none}.nav-item{display:flex;align-items:center;gap:11px;padding:9px 12px;border-radius:var(--radius-control);color:var(--text-secondary);font-weight:600;font-size:13.5px;white-space:nowrap;position:relative}.nav-item .nav-ico{flex-shrink:0;width:18px;height:18px;display:grid;place-items:center;opacity:.85}.nav-item .nav-badge{-webkit-margin-start:auto;margin-inline-start:auto;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:var(--status-critical);color:#fff;font-size:11px;font-weight:800;display:grid;place-items:center}.nav-item.active,.nav-item:hover{color:var(--text-primary);background:var(--surface-hover)}.nav-item.active:before{content:"";position:absolute;inset-inline-start:0;top:8px;bottom:8px;width:3px;border-radius:0 3px 3px 0;background:var(--accent-primary)}[dir=rtl] .nav-item.active:before{border-radius:3px 0 0 3px}.sidebar.rail .nav-item{justify-content:center;padding:10px 0}.sidebar.rail .nav-item .nav-badge,.sidebar.rail .nav-item .nav-label{display:none}.sidebar-foot{padding:10px 12px 14px;border-top:1px solid var(--border-subtle)}.sidebar.rail .sidebar-foot{display:none}.main-col{flex:1 1;min-width:0;display:flex;flex-direction:column}.topbar{position:-webkit-sticky;position:sticky;top:0;z-index:20;gap:14px;padding:12px 24px;background:color-mix(in srgb,var(--surface-canvas) 82%,transparent);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-bottom:1px solid var(--border-subtle)}.topbar,.topbar-search{display:flex;align-items:center}.topbar-search{gap:8px;cursor:text;background:var(--surface-card);border:1px solid var(--border-subtle);border-radius:var(--radius-control);padding:8px 12px;color:var(--text-tertiary);min-width:260px;max-width:420px;flex:1 1;font-size:13px}.topbar-search:hover{border-color:var(--border-strong)}.topbar-search kbd{font-size:11px;font-family:inherit;color:var(--text-tertiary);border:1px solid var(--border-subtle);border-radius:6px;padding:1px 6px}.topbar-actions,.topbar-search kbd{-webkit-margin-start:auto;margin-inline-start:auto}.topbar-actions{display:flex;align-items:center;gap:8px}.icon-btn{width:36px;height:36px;display:grid;place-items:center;border-radius:var(--radius-control);border:1px solid var(--border-subtle);background:var(--surface-card);color:var(--text-secondary);cursor:pointer}.icon-btn:hover{color:var(--text-primary);border-color:var(--border-strong)}.mobile-menu{display:none}.who{display:flex;align-items:center;gap:9px;-webkit-padding-start:6px;padding-inline-start:6px}.who .avatar{width:34px;height:34px;border-radius:999px;display:grid;place-items:center;background:var(--accent-soft);color:var(--accent-primary);font-weight:800;font-size:13px}.who .who-meta{line-height:1.25}.who .who-name{font-weight:700;font-size:13px}.who .who-role{font-size:11px;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.5px}.main{flex:1 1;padding:24px 28px 40px;max-width:1600px;width:100%}.h1{font-size:22px;font-weight:800;margin-bottom:4px;letter-spacing:-.2px}.sub{font-size:13px;margin-bottom:20px}.muted,.sub{color:var(--text-secondary)}.dim{color:var(--text-tertiary)}.gold{color:var(--accent-primary);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;font-weight:700}.mono{font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.card{background:var(--surface-card);border:1px solid var(--border-subtle);border-radius:var(--radius-card);padding:18px 20px;margin-bottom:16px}.card-title{font-weight:700;margin-bottom:10px;display:flex;align-items:center;gap:8px}.grid{display:grid;grid-gap:14px;gap:14px;margin-bottom:20px}.grid.kpi{grid-template-columns:repeat(auto-fill,minmax(200px,1fr))}.grid.cols-2{grid-template-columns:1fr 1fr}@media (max-width:900px){.grid.cols-2{grid-template-columns:1fr}}.stat{background:var(--surface-card);border:1px solid var(--border-subtle);border-radius:var(--radius-card);padding:14px 16px}.stat .label{color:var(--text-secondary);font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.6px}.stat .value{font-size:24px;font-weight:800;margin-top:4px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.kpi-card{display:block;background:var(--surface-card);border:1px solid var(--border-subtle);border-radius:var(--radius-card);padding:15px 16px 14px;position:relative;transition:border-color .14s ease,transform .14s ease}a.kpi-card:hover{border-color:var(--border-strong);transform:translateY(-1px)}.kpi-card .kpi-top{display:flex;align-items:center;gap:6px}.kpi-card .kpi-label{color:var(--text-secondary);font-size:11.5px;font-weight:600;text-transform:uppercase;letter-spacing:.5px}.kpi-card .kpi-info{-webkit-margin-start:auto;margin-inline-start:auto;width:15px;height:15px;border-radius:999px;flex-shrink:0;border:1px solid var(--border-strong);color:var(--text-tertiary);font-size:10px;font-weight:700;display:grid;place-items:center;cursor:help}.kpi-card .kpi-value{font-size:26px;font-weight:800;margin-top:8px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;letter-spacing:-.4px;line-height:1.1}.kpi-card .kpi-value.gold{color:var(--accent-primary)}.kpi-card .kpi-unit{font-size:14px;font-weight:700;color:var(--text-tertiary);-webkit-margin-start:3px;margin-inline-start:3px}.kpi-card .kpi-foot{margin-top:8px;display:flex;align-items:center;gap:8px;min-height:16px}.kpi-delta{font-size:12px;font-weight:700;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;display:inline-flex;align-items:center;gap:3px}.kpi-delta.up{color:var(--status-success)}.kpi-delta.down{color:var(--status-critical)}.kpi-delta.flat,.kpi-note{color:var(--text-tertiary)}.kpi-note{font-size:11px}.table-wrap{overflow-x:auto}.table{width:100%;border-collapse:collapse}.table th{text-align:left;color:var(--text-secondary);font-size:11.5px;text-transform:uppercase;letter-spacing:.7px;padding:8px 10px;position:-webkit-sticky;position:sticky;top:0;background:var(--surface-card);white-space:nowrap}.table td,.table th{border-bottom:1px solid var(--border-subtle)}.table td{padding:10px;font-size:13.5px;vertical-align:middle}.table tr:hover td{background:color-mix(in srgb,var(--text-primary) 3%,transparent)}.table .num{text-align:end;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.btn{display:inline-flex;align-items:center;gap:6px;border:none;cursor:pointer;font-weight:700;font-size:13px;border-radius:var(--radius-control);padding:8px 14px;background:var(--action);color:#fff;transition:background .15s,opacity .15s,border-color .15s;font-family:inherit}.btn:hover{background:var(--action-hover)}.btn:disabled{opacity:.4;cursor:default}.btn.gold{background:var(--accent-primary);color:var(--text-inverse)}.btn.gold:hover{background:var(--accent-primary-hover)}.btn.ghost{background:transparent;border:1px solid var(--border-subtle);color:var(--text-primary)}.btn.ghost:hover{border-color:var(--border-strong);background:var(--surface-hover)}.btn.danger{background:transparent;border:1px solid var(--status-critical);color:var(--status-critical)}.btn.danger:hover{background:color-mix(in srgb,var(--status-critical) 14%,transparent)}.btn.sm{padding:5px 10px;font-size:12px;border-radius:8px}.btn.active{background:var(--action);color:#fff}.input,.select,textarea.input{background:var(--surface-canvas);border:1px solid var(--border-subtle);color:var(--text-primary);border-radius:var(--radius-control);padding:9px 12px;font-size:13.5px;width:100%;font-family:inherit}.input:focus,.select:focus,textarea.input:focus{outline:none;border-color:var(--accent-primary)}.input::placeholder,textarea.input::placeholder{color:var(--text-tertiary)}.row{display:flex;gap:10px;align-items:center}.row.between{justify-content:space-between}.row.wrap{flex-wrap:wrap}.spacer{flex:1 1}.badge{display:inline-flex;align-items:center;gap:5px;border-radius:999px;padding:3px 10px;font-size:11.5px;font-weight:700;letter-spacing:.3px}.badge:before{content:"";width:6px;height:6px;border-radius:999px;background:currentColor;opacity:.9}.badge.green{background:color-mix(in srgb,var(--status-success) 20%,transparent);color:var(--status-success)}.badge.gold{background:var(--accent-soft);color:var(--accent-primary)}.badge.red{background:color-mix(in srgb,var(--status-critical) 20%,transparent);color:var(--status-critical)}.badge.amber{background:color-mix(in srgb,var(--status-warning) 20%,transparent);color:var(--status-warning)}.badge.grey{background:color-mix(in srgb,var(--text-secondary) 16%,transparent);color:var(--text-secondary)}.badge.blue{background:color-mix(in srgb,var(--status-info) 20%,transparent);color:var(--status-info)}.badge.plain:before{display:none}.sev{display:inline-block;padding:2px 8px;border-radius:6px;font-size:11px;font-weight:800;letter-spacing:.4px}.sev.p0{background:var(--status-critical);color:#fff}.sev.p1{background:color-mix(in srgb,var(--status-critical) 22%,transparent);color:var(--status-critical)}.sev.p2{background:color-mix(in srgb,var(--status-warning) 22%,transparent);color:var(--status-warning)}.sev.p3{background:color-mix(in srgb,var(--text-secondary) 18%,transparent);color:var(--text-secondary)}.pulse{position:relative;width:8px;height:8px;border-radius:999px;background:var(--status-success);flex-shrink:0}.pulse:after{content:"";position:absolute;inset:-4px;border-radius:999px;border:2px solid var(--status-success);opacity:0;animation:pulsering 2s ease-out infinite}.pulse.stale{background:var(--status-warning)}.pulse.stale:after{border-color:var(--status-warning);animation:none}.pulse.off{background:var(--text-tertiary)}.pulse.off:after{animation:none;opacity:0}@keyframes pulsering{0%{opacity:.7;transform:scale(.6)}to{opacity:0;transform:scale(1.6)}}.freshness{display:inline-flex;align-items:center;gap:7px;font-size:12px;color:var(--text-secondary)}.skel{background:linear-gradient(90deg,var(--surface-hover) 25%,var(--surface-elevated) 50%,var(--surface-hover) 75%);background-size:200% 100%;animation:shimmer 1.3s ease-in-out infinite;border-radius:8px}@keyframes shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}.skel-line{height:12px;margin:8px 0}.skel-kpi{height:96px}.state-block{text-align:center;padding:34px 18px;color:var(--text-secondary)}.state-block .state-ico{font-size:26px;margin-bottom:8px;opacity:.8}.state-block .state-title{font-weight:700;color:var(--text-primary);margin-bottom:4px}.state-block .state-sub{font-size:13px;margin-bottom:14px}.state-block.error .state-ico{color:var(--status-critical)}.not-connected{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;color:var(--text-tertiary);border:1px dashed var(--border-strong);border-radius:6px;padding:1px 7px}.bar-row{display:flex;align-items:center;gap:10px;margin-bottom:6px}.bar-track{flex:1 1;background:var(--surface-canvas);height:18px;border-radius:5px;overflow:hidden}.bar-fill{height:100%;background:var(--oasis-500)}.bar-fill.gold{background:var(--accent-primary)}.doc-thumb{width:160px;height:110px;object-fit:cover;border-radius:10px;border:1px solid var(--border-subtle);background:var(--surface-canvas)}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center}.login-card{width:380px;background:var(--surface-card);border:1px solid var(--border-subtle);border-radius:20px;padding:32px}.tabs{display:flex;gap:8px;margin-bottom:16px;flex-wrap:wrap}.tab{padding:6px 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var(--accent-primary)}.inbox{display:grid;grid-template-columns:360px minmax(0,1fr);grid-gap:16px;gap:16px;align-items:start}@media (max-width:1100px){.inbox{grid-template-columns:1fr}}.inbox-list{padding:6px;max-height:calc(100vh - 240px);overflow-y:auto}.ticket-item{display:block;width:100%;text-align:left;cursor:pointer;background:transparent;border:1px solid transparent;border-radius:var(--radius-control);padding:10px 12px;color:var(--text-primary);font-family:inherit;font-size:13.5px}.ticket-item.selected,.ticket-item:hover{background:var(--surface-hover)}.ticket-item.selected{border-color:var(--border-strong)}.ticket-item .ti-top{display:flex;justify-content:space-between;gap:8px;align-items:baseline}.ticket-item .ti-subject{font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-item .ti-time{font-size:11px;color:var(--text-tertiary);flex-shrink:0}.ticket-item .ti-preview{color:var(--text-secondary);font-size:12.5px;margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-item .ti-meta{display:flex;gap:6px;align-items:center;margin-top:6px}.thread-messages{display:flex;flex-direction:column;gap:10px;margin:16px 0;max-height:46vh;overflow-y:auto;-webkit-padding-end:4px;padding-inline-end:4px}.msg-bubble{max-width:72%;border:1px solid var(--border-subtle);border-radius:12px;padding:8px 12px}.msg-bubble.mine{align-self:flex-end;background:var(--surface-hover)}.msg-bubble.theirs{align-self:flex-start;background:transparent}.modal-card{background:var(--surface-elevated);border:1px solid var(--border-strong);border-radius:var(--radius-modal);padding:20px;box-shadow:var(--shadow-overlay)}.modal-title{font-weight:800;font-size:16px;margin-bottom:12px}.drawer-overlay{position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:90}.drawer{position:fixed;top:0;inset-inline-end:0;bottom:0;z-index:91;background:var(--surface-elevated);-webkit-border-start:1px solid var(--border-strong);border-inline-start:1px solid var(--border-strong);box-shadow:var(--shadow-overlay);padding:18px 20px;display:flex;flex-direction:column;animation:drawerIn .24s ease}@keyframes drawerIn{0%{transform:translateX(24px);opacity:0}to{transform:none;opacity:1}}[dir=rtl] .drawer{animation-name:drawerInRtl}@keyframes drawerInRtl{0%{transform:translateX(-24px);opacity:0}to{transform:none;opacity:1}}.drawer-title{font-weight:800;font-size:15px;min-width:0}.drawer-body{flex:1 1;overflow-y:auto;-webkit-padding-end:2px;padding-inline-end:2px}.field-row{display:flex;justify-content:space-between;gap:12px;padding:7px 0;border-bottom:1px solid var(--border-subtle);font-size:13.5px}.field-row:last-child{border-bottom:none}.field-label{color:var(--text-tertiary);flex-shrink:0}.field-value{text-align:end;min-width:0;overflow-wrap:anywhere}.saved-view{display:inline-flex;align-items:stretch;border:1px solid var(--border-subtle);border-radius:999px;overflow:hidden;background:var(--surface-card)}.saved-view .sv-apply{border:none;background:transparent;color:var(--text-secondary);cursor:pointer;font-family:inherit;font-size:12.5px;font-weight:600;padding:4px 4px 4px 11px}.saved-view .sv-apply:hover{color:var(--text-primary)}.saved-view .sv-del{border:none;background:transparent;color:var(--text-tertiary);cursor:pointer;font-family:inherit;font-size:13px;padding:4px 9px 4px 4px}.saved-view .sv-del:hover{color:var(--status-critical)}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.table.compact th{padding:6px 10px}.table.compact td{padding:6px 10px;font-size:13px}.table.comfortable th{padding:9px 12px}.table.comfortable td{padding:12px}@keyframes fadeUp{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:none}}.page-enter{animation:fadeUp .2s ease}@keyframes rowIn{0%{background:var(--accent-soft)}to{background:transparent}}@media (max-width:1024px){.sidebar{position:fixed;z-index:60;box-shadow:var(--shadow-overlay);transform:translateX(-100%)}.sidebar.rail{width:var(--sidebar-w)}.sidebar.open{transform:none}.main{padding:18px 16px 32px}.mobile-menu{display:grid}.topbar-search{min-width:0}.who .who-meta{display:none}}@media (prefers-reduced-motion:reduce){*,:after,:before{animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important}.pulse:after{animation:none}}